Coronavirus Preparedness Protocol
Orlando Orthopaedic Center
Orlando Orthopaedic Center is following CDC guidelines in regards to the Coronavirus (COVID-19) and is taking precautions to prevent its spread. Our goal is to continue providing you the best possible treatment to your orthopaedic needs.
However, the safety of our employees and patients is our utmost concern. If you are experiencing symptoms of cough, fever, breathing difficulties or shortness of breath, we ask that you please do not come into our office and contact us at 407-254-2550 to reschedule any appointment you may have.
Coronavirus Appointment FAQs
As part of our response to COVID-19, we’re taking additional proactive steps to ensure the health and safety of anyone visiting our office so you can feel confident you and your loved ones are protected while at our office.
Here are several common questions and answers addressing our increased safety measures.
We’ve taken several additional steps to help ensure the health and safety of our patients and staff at this time.
Here’s what our team is doing to keep you safe:
- All employees are wearing a mask at all times while at work.
- We ask that patients wear a mask or face covering at the time of your visit, for your safety as well as for the safety of fellow-patients and our staff. Regular face masks are available at the entrance of our offices and are provided to those who need them.
- We routinely clean and disinfect frequently touched objects and surfaces such as waiting room furniture, countertops, pens, desks and keyboards, door handles, phones, light switches, faucets, etc.
- After each patient encounter, we are disinfecting exam rooms: exam tables and chairs, etc.
- We wash our hands frequently with soap and water or use an alcohol-based hand sanitizer that contains at least 70% alcohol.
- All employees and patients observe the 6-foot “social distancing” recommendation.
- In order to minimize the number of patients waiting in the reception area at any given time, we have adopted a modified check-in process for return patients. Based on the capacity of the clinic’s waiting room, some returning patients may be notified the day before their appointment to remain in their car upon arrival the day of their appointment and to call the office number after parking. At that time they will be instructed to remain in their car until we have adequate capacity for them to enter. Once it has been determined that it is safe to enter, the office will call the patient to notify them.
- Patients should come alone unless they are a minor or need assistance with their appointment (i.e. have limited mobility, have hearing loss, etc.). For those patients needing a companion, only one person should accompany them.
- The patient’s companion may need to wait outside or in their car depending on the number of patients in the waiting room or the patient’s needs (i.e. translator). In these cases, the patient can call the companion when they are roomed.
- All employees and patients/visitors are screened upon initial entry into the office. This includes a temperature check and screening questionnaire.
- All employees and patients with respiratory symptoms must remain home. If a patient is experiencing symptoms, we are happy to offer a telemedicine visit or to reschedule the in-office appointment to a later date.
- We meet to continually evaluate workflow, protocols and best practices.
- We continue to monitor guidelines from the CDC and adjust protocols as needed.
Depending on the reason for your visit, you may be able to change your in-office appointment to a telemedicine appointment. Please contact our team to inquire about scheduling a telemedicine appointment. Aside from the additional safety protocols, you’ll experience several differences during your appointment with your provider as well including the use of social distancing whenever possible and a mask being worn at all times.
Our goal is to provide you with the same quality care you’ve always been able to receive with us while following all recommended federal, state and local COVID-19 guidelines.
Yes, for the safety of you and our team, we ask that you wear a mask during your visit.
COVID-19 symptoms may appear at any point from two to 14 days after exposure. Common symptoms, in no particular order, include:
- Loss of taste or smell
- Shortness of breath
- Sore throat
- Muscle pain
The health and safety of our team, our patients and our community is our top priority. If you believe you are experiencing symptoms of the virus, please contact our office and reschedule your appointment as soon as you can.
Our team has a set of specific guidelines and protocols in place to follow should a patient with COVID-19 visit an office location. You can feel confident all appropriate recommendations from the CDC will be followed as well as extensive disinfecting, cleaning and proper social distancing measures will be implemented as quickly as possible.
We ask all patients that have tested positive for COVID-19 please let our staff know and reschedule their appointments until their self-quarantine/isolation period is over. If you are still experiencing symptoms, please reschedule your appointment.
No, surgery will not increase your chances of developing COVID-19. In fact, our prevention protocols are aimed specifically at protecting our patients, providers and team members.
We will perform your procedure in the safest possible manner and do everything within our power to give you the confidence to undergo treatment. During your recovery and any subsequent office visits, we ask you to follow all recommended safety protocols and guidelines.
If an issue arises where your recovery would be affected due to COVID-19, a member of our team will reach out to inform you of the situation and available options to you and your loved ones.